Veterinary Receptionist

Pine Bluff Animal Hospital is hiring a full time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide high-quality, compassionate veterinary care for pets while fostering strong relationships with pet owners, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday through Friday, 7:30 AM to 6:00 PM; Alternate Saturdays, 7:30 AM to 1:00 PM; Enjoy one full day off each week!

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Pine Bluff Animal Hospital

Pine Bluff Animal Hospital is a full-service veterinary facility dedicated to providing top-notch care for pets. With a compassionate team of experienced veterinarians and staff, the hospital offers a wide range of services, from routine wellness exams and vaccinations to advanced diagnostics and surgical care. Their focus is on maintaining the health and well-being of animals through personalized, high-quality medical care. Pine Bluff emphasizes a welcoming, family-friendly environment to ensure both pets and their owners feel comfortable and supported.