Veterinary Receptionist

Reception | Tempe, AZ

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 Receptionist 

Topaz Vet Clinic is hiring a full-time front-desk receptionist to  be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. 

 What to Expect 

As you join our team, expect to be supported in your work and home life with: 

  • A comprehensive benefits package, including medical, dental, and vision insurance 
  • Paid time off and a 401(k) plan for full-time employees 
  • Professional development opportunities  

Salary: $17.00-$20.00 

Schedule: Monday- Friday 7:30am-6:00pm, staff work four days per week 

Key Responsibilities:  

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. 
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. 
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. 
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. 
  • Assist in maintaining cleanliness and organization to ensure a positive client experience. 

Qualifications: 

  • Previous experience as a veterinary receptionist or medical office assistant preferred  
  • Strong organizational and multitasking skills 
  • Ability to maintain a calm, professional, and positive demeanor   

About Topez Vet Clinic

We are an AAHA-accredited, 4-doctor veterinary practice, seeking a motivated and personable receptionist to be a welcoming face at our clinic.

We’re a smaller team that values growth, learning, and compassion, for both our patients and each other. This role is ideal for someone who thrives in a fast-paced environment, enjoys multi-tasking, and takes pride in delivering excellent service and client/patient care.