Veterinary Receptionist

Reception | Southampton, NY

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Seeking a Veterinary Receptionist 

Olde Towne Animal Hospital is hiring a part-time or full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. 

What to Expect 

As you join our team, expect to be supported in your work and home life with: 

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities  

Salary: $17.00-$23.00 per hour dependent on experience 

Schedule: PT of FT 20-40 hrs./week 

Key Responsibilities:  

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience. 

Qualifications: 

  • Previous experience as a veterinary receptionist or medical office assistant preferred 
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor   

About Olde Towne Animal Hospital

Olde Towne Animal Hospital offers families and their fur babies a convenient and skilled environment in which their care is a top priority. Our goal is to create healthier and happier families through reduced recovery times after procedures, state-of-the-art technology, brand-new facilities, and a staff that is as friendly as they are effective.