Lead Veterinary Receptionist

 Lead Veterinary Receptionist 

Calusa Veterinary Center is hiring a full-time lead front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. 

 What to Expect 

As you join our team, expect to be supported in your work and home life with: 

• A comprehensive benefits package, including medical, dental, and vision insurance 
• Paid time off and a 401(k) plan for full-time employees 
• Professional development opportunities  

Salary: $28.00-$30.00 depending on experience and skills 

Schedule: flexible schedule, Days, nights, weekends

Key Responsibilities:

• Manage front desk operations and ensure a warm, welcoming environment for clients and their pets.

• Supervise and train reception staff, promoting a team-oriented atmosphere.

• Schedule appointments, manage patient records, and handle billing inquiries with accuracy.

• Address client concerns with empathy and professionalism, ensuring a high standard of customer service.

• Collaborate with veterinary staff to streamline operations and enhance patient care.

Qualifications:

• Previous experience in a veterinary or medical reception role is preferred.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Proficiency in veterinary software systems is a plus.

• A genuine love for animals and a desire to contribute to their well-being.

About Calusa Veterinary Center