Veterinary Receptionist | Part Time | Perkasie, PA

 

We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, in-house labs, and ultrasound. We also offer exotic care.

We are an AAHA-accredited animal hospital serving the pets and owners of the Perkasie, Pennsylvania area. Our mission is to facilitate maximum health and happiness for our clients – who range from cats and dogs to exotic pets.

 

 

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this  community.

 

• Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
• Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
• Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
• Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
• Assist in cleanliness and maintenance of the hospital to ensure a great client experience.